by Jeb Blount, Author of People Buy You: The Real Secret to What Matters Most in Business How important are the first impressions you make with potential customers to success in sales? Recently a good friend told me a story about an experience she had while shopping for a mattress. Now this wasn’t just any [...]
By Jeb Blount, Author of People Buy You: The Real Secret to What Matters Most in Business All of my friends and many of my colleagues know that I hate voice mail. I love email, text messaging, and even smoke signals but I despise voice mail more than any other communication tool. Why? I’m a [...]
By Jeb Blount, Author of the #1 bestseller People Buy You: The Real Secret to What Matters Most In Business Sales expert and bestselling author Jeffrey Gitomer teaches a simple philosophy, “People love to buy but they hate to be sold.” In other words, most people prefer to buy on their terms. They do not [...]
By Jeb Blount, Author of the #1 bestseller, People Buy You: The Real Secret to What Matters Most in Business A question often asked by Salespeople is “How Do I Build Better Rapport?” Rapport is a popular and ubiquitous concept in sales. A module on rapport is included in virtually every sales and leadership training course. [...]
by Jeb Blount, Author the the #1 bestseller, People Buy You: The Real Secret to What Matters Most in Business We have all heard the cliché that customers most often buy from people they like. And while this is true I believe that there is another more powerful tenet at play. I believe that people [...]
