Salespeople need to leverage themselves. As a sales manager, you must not only educate your team on this, but monitor your team’s actual activity. Recently, I presented a web cast to a number of
You are going to hear “no” every day. You can choose to let it beat you down until you are looking for another career path, or you can see the opportunity it affords you.
To make a difference in performance, businesses must look at the daily traffic count. These numbers, the right numbers, enable changes to be made and problems to be addressed in real time. The traffic
So often we are faced with no responses to our emails and voicemail messages. What to do? Mike Brooks has the answer with specific email and/or voicemail message scripts and protocols that work. If
Tips on how to provide excellent customer service: treat every customer like a guest in your home, never grow complacent, look through your customers’ eyes and continually look for ways to improve. French novelist
If you are not following a prepared and effective approach, then each time your prospect answers, you’re suddenly like Jim, “wrestling with the alligators.” If you take the time, however, in the safety and
To attract top notch sales professionals, businesses must start with the basics, think about what keeps good employees on staff, and cover all the bases. Only then can they start developing all-around sales professionals,
Use the ideas or tools of others, certainly refine them to fit your focus. And, rather than delay implementation or spending valuable time re-inventing or tweaking the program – simply execute it! Increasing the
Most sales reps have never been taught how to handle objections and stalls correctly, and as such, when they get into these situations, they usually fail. Think about it: how does your team respond
