Written By: Jeffrey Gitomer
Feeling down? Having a bad day? Dealing with the blahs? Well, take heart. You are not alone. You are far, far from alone.
“I need a hug!” said the voice of a sad salesperson at the other end of the phone.
“How can I help?” I asked.
“I don’t wanna whine, but I need some inspiration. You know, some encouragement. Someone to put some wind in my sails (sales).”Feeling down? Having a bad day? Dealing with the blahs? Well, take heart. You are not alone. You are far, far from alone.
“You don’t need a hug. You need a SALES hug,” I said.
Ever go to the doctor when you’re sick as a dog? You talk to the doctor. She asks you questions, examines you, and says you’ll be fine.
And what happens? You leave feeling better.
She did nothing but REASSURE you (and collect your $20 co-pay), so you walk out of her office feeling better.
Well, it’s the same with:
Sometimes you need someone to tell you everything is OK. But that’s just a Band-Aid.
Here’s the cure:
The first thing you have to do is discover WHY you are down. Having the blahs is one thing, but understanding where they come from is another.
To understand what’s causing the blahs, write down your “down thoughts” and your “down reasons.”
What’s causing these feelings? Is your mood influenced by people (arguments, disagreements), or is your mood self-induced (money worries)?
Focus on the cause. Is it because of-
“Prospects think my prices are too high” is a symptom.
“Sales are slow” is a symptom.
“I don’t have enough money” is a symptom
“I need a vacation” is a symptom.
“I’m down” is a symptom.
“I’m having a bad day” is a symptom.
To make the symptoms go away, you gotta uncover the problem and work on fixing it (just like doctors do).
To get to the heart, the root, the meat, and the cause-you need to ask yourself three or four WHY questions to uncover the real problem.
And the focus of those questions needs to be on YOU-not on outside influences.
NOTE WELL: Even if you think you know the cause of your problem, you may not.
For example, maybe you’re down because sales are slow or dropping. But that’s not a problem-that’s a symptom.
The real problem is WHY they are slow in terms of YOU. It’s not about high prices, competition, the boss, or the economy.
Why are they slow in terms of YOU? What can YOU do to make the blahs go away?
It’s all about you, or what I call “you action.”
Don’t tell anyone you’re having a bad day. Why give off bad vibes?
No one wants to be around a “bad-day” or “bad-mood” person. Not even you. And, when you share your negative feelings with others, you prolong them for yourself.
You need to get rid of the mood or feeling as soon as possible.
And the big news you already know.
Get to work! Start working on the problem and the symptoms will disappear.
Ask the WHY questions until you get to the truth.
Then take action to solve, resolve, change, enhance, create new approaches, mend fences, make a plan, and DIG IN!
The keys to blah removal are support, self-discovery, reversing your thoughts, laughing, and taking action to recover. All of these things are completely under your control.
Control. It’s yours for the taking. So is action.
Jeffrey Gitomer
Jeffrey Gitomer is the author of The New York Times bestsellers The Sales Bible,…
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