What does average mean, especially in today’s workplace where the lack of employee engagement drains profits? Where it drains the performance of hard working employees who go beyond expectations? Years ago, a wise mentor of mine shared these words: “When…
In sales, today’s educated buyers know the difference between real butter and an imitation. Funny, how many business professionals say they are a good salesperson, yet in all actuality, they are just in sales. This reminds me of the commercial…
The cost of a bad hire extends beyond the physical hiring, from running the advertisement to interviewing. If this decision is made in error, other areas of the small business are affected as well. Many small business owners end up as…
In today's world, people have a very strong belief in their weaknesses and an even stronger belief not to "brag" about their strengths. Yet, winning teams win because of the strengths of all team members. Any gap in an organization's…
Success is the continual achievement of your predetermined goals stabilized by balance, purified by belief, aligned to your purpose, and fueled by your passion. A New Definition for Success Many sales experts, including sales coaches, share quotes about sales success…
The “what” centers around the value you as the solution provider bring to the buying decision table. The hardest question for any business owner to answer and along with the correct response to potentially deliver the greatest increase in sales…
Do a search for your name on Google. On the first page of Google, there should be a link to each of your social media sites, your website and your blog. "To be or not to be" Today I had…
What would happen if existing and future leadership programs were centered around a results-based model of leadership instead of a competency-based one? Think for a moment of a leader you appreciate or admire. Then jot down three of his or…
In today's marketplace, relationship selling continues to be the best way to increase sales. After all, client engagement levels are the steps within relationship selling. Your phone rings and a potential customer asks you if he or she should register…
During the last several years, three megatrends have increasingly gained speed, yet very few people actually discuss them or understand how to deal with them. Trends are evident in business. The fashion industry, for instance, lives and dies on seasonal…
Learn to say "No" thoughtfully and respectfully with the focus on creating a high-performance sales culture. Are you limiting your sales team and the ability to increase sales by not ever saying "No"? Sometimes, you need to demonstrate sales leadership…
Bullying behavior creates a hostile work environment. Eventually, word will spread about you being the bully boss. With technology, the spread of bullying in schools continues to make front-page news. Schools, corporations, and parents are addressing this issue of bullying…
- Leanne Hoagland-Smith
- https://www.processspecialist.com
- 38