Author, Sales Enablement Strategist, Inside Sales Futurist

Josiane Feigon is a pioneer, maverick, and visionary in the inside sales community. In 1994, Josiane left her own successful career in inside sales to found TeleSmart Communications, a pioneer in inside sales training and a leader in developing global Inside Sales teams and managers. She has trained 50,000+ salespeople and still counting.

Consistently recognized among The Top 25 Most Influential Inside Sales Professionals, Josiane is one of the world’s leading experts on inside sales team and management talent. She provides consulting, coaching, and training solutions for hundreds of Fortune 500 companies, including, Autodesk, Carahsoft, Citrix Systems and Intel — that consider her an invaluable part of their sales strategies.

Josiane has written and marketed two successful sales sourcebooks that have gained traction and hold essential shelf-space in the inside sales world. Her Smart Selling on the Phone and Online is known as a go-to resource for teams and managers, has been translated into five languages, and is the new-hire manual for all inside sales people who are onboarding and new to their role. Smart Sales Manager is the playbook for new managers and supervisors who came from being individual contributors but now has to manage and drive revenue with their team.

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