
Sales Traps that Turn Buyers into Shoppers
People love to buy things, but they hate the feeling of being sold. What customers want is a business or retail culture that makes buying a comfortable experience where sales professionals give them quality
Welcome to the Sales Gravy blog, where salespeople and sales leaders get better every week. We publish new sales training articles and podcast episodes three times a week, covering prospecting, cold calling, objections, negotiation, and leadership, written by Jeb Blount and the Sales Gravy trainer team.

People love to buy things, but they hate the feeling of being sold. What customers want is a business or retail culture that makes buying a comfortable experience where sales professionals give them quality
The only surefire way to keep a customer happy is to consistently go the “extra mile” and exceed his or her service expectations. How would your customers rate your character traits and the quality

To be truly successfully, your business needs to treat its email campaigns like it would any other sales mechanism – progressively providing the information that nurtures, educates, and builds trust with prospects so that

There is no getting around the fact that telesales professionals need to make an impact very quickly. Sales professionals have approximately 30 seconds – often times less – before a customer has made up

Why is it that some sales reps consistently earn a six-figure annual income while other reps, putting in the same hours, selling the same products, and trained by the same sales manager struggle each
The art of sales is simply a series of proven skills that you use over and over again until they become habit. And good habits equal good results. How is Your Sales Presentation Going?

As a salesperson, how do you define your job? If you believe that your job is to give information and close the deal, then you should ask yourself if you have the ability to

It would be easy if sales people performed as they promised, but this does not happen for many reasons. While some of the obstacles that interfere with performance are personal, others are uncontrollable. However,

All too often, companies are too quick to purge information that they feel is outdated without first consulting their sales reps. When Yahoo! announced a few weeks ago that it planned to deactivate user

So many times sales people are focused solely on the product they sell, the features and functions but then miss the real opportunity hidden within the customers’ needs and goals. Selling features and functions

Do you want to know how to stay focused on what it is you want when so much seems to be contrary, or your mind constantly says, “Yes, but….”? An Important Secret to Success

Don’t assume a good salesperson will naturally be a good manager. Sales managers can and should be playing a very key role within your sales organization. In fact, they may be having a much