Welcome to the Sales Gravy blog, where salespeople and sales leaders get better every week. We publish new sales training articles and podcast episodes three times a week, covering prospecting, cold calling, objections, negotiation, and leadership, written by Jeb Blount and the Sales Gravy trainer team.
Achieving “unachievable” revenue goals If there’s a universal truth in sales, it’s that the start of a new year means everything starts over. Whether you had a terrific year or not, whether you create
Demonstrate your credibility by what you say and by how you conduct yourself. Have the courage to ask tough questions, and have fierce, honest discussions. Seven Steps to Building a Solid Client Relationship
A new year for your customers usually means a new budget cycle and now is the time to stimulate their interest and get ahead of the curve. You’re not discounting your products and services,
The lack of business etiquette skills runs the gamut from polite dining, professional dressing to such simple acts as saying “Thank you” to a customer or an employee. Very few people bother with expressing
You’ve heard Albert Einstein’s famous definition of insanity: doing the same thing over and over again and expecting different results. Here’s my corollary: Focus on new ideas and actions and expect better results. Sales
Unless you are replying to a message marked urgent, there is no need to send an instant response. Your e-mail is a representation of you personally and professionally. E-mail Errors That Can Cost You
Take a moment to think about any behaviors you may have overlooked in the past with fresh eyes and imagine how your staff may react in the moment while representing your company in public
If you pay attention to the details and make every effort to see that your clients have a pleasant experience, they will assume that you will handle their business the same way. Before long
The Right People for Sales There is a saying, mostly used in the world of athletics; “You can lose with great people but you cannot win without them.” Clearly this theory applies to many
The problem with many sales managers is that they aren’t expected to get on the phone and sell. And the problem with that is how can they teach and coach something they aren’t doing
People are in “holiday mode” and many businesses are in a holding pattern, waiting for budgets to be released in the New Year. These ideas should give you enough to keep you busy in
So you now own an iPad or other type of tablet and you’re wondering if you should use it on a sales call. Here are 6 quick rules to consider: 1. Don’t use it
