Written By: Mike Brooks
If there ever was a time when you needed scripts its with prospecting voicemail. Good voicemail scripts will get more of your prospecting calls returned.
I don’t know about you, but it shocks me when I listen to a voicemail messages that sales reps, prospects and even clients leave for me.
They ramble on and on, stumble over ‘um’s’ and ‘ah’s’, and they leave no compelling reason for me to call back. And they almost always leave their number so fast that I need to listen to it two, three, sometimes four times just to make it out!
It’s no wonder so many voicemail messages get deleted and never called back!
If ever there was a situation that begged to be scripted, it’s your voicemail message.
Isn’t this the time you want to sound your best, be perceived as a professional, and prepare the most polished message you can? Of course it is.
Here are seven sample voicemail messages you can start using today to separate yourself from the other 95% of voicemails that get ignored, deleted and never returned.
The best voicemail message has a specific purpose that addresses the needs of your prospect. It should also offer a solution that compels them to call you back.
Here is the classic template when calling a new prospect – adjust and adapt it to fit your product or service. In this and all examples, leave your phone number SLOWLY.
“Hi __________, this is ___________ with (your company). I’m calling about your new office that’s opening in Houston next month, and I wanted to provide you with some ideas that may help with your networking issues.
We work with a lot of companies in the area, and I think you’ll find it useful if we talk.
You can reach me by calling area code (800) 222-0568. That number again is area code (800) 222-0568, and ask for _________. I look forward speaking with you and thanks in advance for returning my call.”
“Hi _________, this is _______ _______ with (your company). You and I haven’t spoken yet, but I’ve been doing some research on your company and I think you’re a great fit for (our networking solutions – your products here). We can provide you with (BREIF list of one or two benefits) and I know you’ll be happy if we spend just a couple of minutes discussing how this can help you.
When you get this message, please call me back at (800) 222-0568. That number again is area code (800) 222-0568 and ask for _________. I look forward to speaking with you, and I guarantee you’ll be glad you returned this call.”
“Hi _________, this is ________ ________ with (your company). Briefly _________, I need to speak with you about how you’re handling your sales tracking (Or your kind of product or fulfillment), because I have something that can (solve their unique problem). Our clients include (list some companies they are familiar with), and I know this would work for you as well. Believe me it’ll be worth a 5 minute phone call to find out why.
Please do me a favor when you get this message and call me back at (800) 222-0568. That number again is area code (800) 222-0568 and ask for _________. I look forward speaking with you and I guarantee you’ll be glad you returned this call.”
The next two examples are for follow-up voicemails left for prospects (or clients):
“Hi _________, this is ________ _________ getting back with you at (your company). I’m looking forward to speaking with you because we just (give an update here – you have a new special, new product update, added a new client they would know about), and I know that based on (their specific need you uncovered during the last call) this is going to make it even easier for you to (give the benefit you both discussed). I’m excited to share this with you.
Do me a favor when you get this message and please give me call a back at
(800) 222-0568, ext. 618. That number again is area code (800) 222-0568, and I’m at ext. 618. I look forward speaking with you!”
“Hi ________, this is _______ ________ getting back with you about (your demo, quote, etc.). Briefly, I’ve been doing some more research on how we may be able to save you even more (or make you even more – whatever your product or service can do for them), especially in regards to your (list a specific need they told you about during the initial call), and I’m excited to share that (or discuss that) with you.
I’ll be in my office the rest of today, so do me a favor when you get this message and please give me call a back at (800) 222-0568, ext. 618. That number again is area code (800) 222-0568, and I’m at ext. 618. I look forward speaking with you.”
And for the prospects that are dodging you or just not calling back:
“Hi _________, this is _______ ________ again with (your company). For some reason we haven’t connected since I sent you (your demo, proposal, etc.). And believe me, I’ve been sales long enough to know what that probably means. I’m assuming you either found another solution, or you put this on the back burner for now. Either way, that’s fine.
Do me a favor though please. So I’m not bothering you anymore, could you please give me a quick call and just give me an update so I know what direction you’re moving in? If I’m not available, just leave me a voice mail. Again, either way, it will be good to know what’s going on.
Thanks in advance for that, and I’ll look for your call. You can reach me at (800) 222-0568, ext. 618. That number again is area code (800) 222-0568, and I’m at ext. 618. Thanks again, ________.”
“Hi _________ this is _______ ________ again with (your company). I’m sorry we haven’t been able to get back together on this. If you’re like me, I’m sure you’re being pulled in many different directions. Do me a favor, though, and when you get this message, just call me back and leave me a voice mail with what you’ve decided to do about (your proposal or demo or quote). If you’re still interested in it, great, but even if you’ve decided not to move forward with it, that’s fine as well.
Either way it will be nice for me to know.
Thanks in advance for that, and I’ll look for your call. You can reach me at (800) 222-0568, ext. 618. That number again is area code (800) 222-0568, and I’m at ext. 618. Thanks again, ________.”
There you have it – voicemail messages for most of the situations you’ll find yourself in. Once again, by using these scripted, proven messages you’ll be giving yourself the best chance to get your prospecting voicemails returned.
Remember, even if their answer is no that’s a lot better than chasing unqualified prospects who are never going to buy.
Effective voicemail messages can help you build familiarity, tell your story, and engage prospects. Learn how to leave voicemails that get returned in The NEW Essentials of Voicemail Online Sales Training Course.
Mike Brooks
Mike Brooks is the founder of Mr. Inside Sales, a North Carolina based inside…
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