When your customers make buying decisions based on value, they are doing exactly the same thing that you do when you make buying decisions as a customer. Many top sales executives believe that few of their salespeople sell well on…
Everyone should assess their own personal influence style. Once a person is conscious of his or her style, they are able to vary it depending on the situation. Everyone has a natural style of influence. Truly effective influence doesn't just…
Consider how much time and effort you and your sales team spend preparing RFPs. What if you could do this faster and improve your success rate? What Are the Three Most Critical Success Factors When Writing RFPs? There are many…
- Bill McCormick
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Poor time management is the biggest challenge for new sellers. Your most finite resource as a sales professional is time. In our business we work with salespeople and sales managers of all levels. Recently, I’ve had an opportunity to work…
A good place to start is to analyze your customer service from your customer’s perspective. Is providing exceptional customer service a top priority at your company? Do all your customer-facing personnel work to exceed customer expectations and build customer loyalty?…
Bill McCormick is the founder and president of Sales Training And Results, Inc. (STAR), a firm specializing in customized sales training and consulting. STAR has worked nationally with thousands of employees and managers in a wide range of industries, in both the service and manufacturing sectors.Bill is the author of STAR’s monthly newsletters, sales articles and blog, all of which cover many practical sales skills tips and tools for anyone who comes in contact with the customer, from the customer service representative to the key account manager.
Bill has twenty years of experience in consulting with senior managers and coaching sales executives and professionals. He is the primary author and developer of STAR’s customized sales and management workshops. He has been a featured speaker at many regional and national conferences including the American Banker’s Association (ABA) Sales Management Council, the National Association of Chemical Distributors (NACD), the National Paint and Coatings Association (NPCA) and the Sales and Marketing Executives International (SMEI).