Welcome to the Sales Gravy blog, where salespeople and sales leaders get better every week. We publish new sales training articles and podcast episodes three times a week, covering prospecting, cold calling, objections, negotiation, and leadership, written by Jeb Blount and the Sales Gravy trainer team.
Creating Customer Experiences: The Human Side of Service In today’s high-choice marketplace, an exceptional customer experience is absolutely critical to ensuring a company’s long-term growth and brand strength. A great customer experience is more
Three Techniques to Make Your Sales Training More Effective According to CEOInsights.com, over 48% of inside sales companies surveyed reported that they missed their monthly revenues goals more times in a 12-month cycle than
Successful Networkers All business people are networkers whether they realize it or not. Some are more effective than others and enjoy it more than others. Anyone can master the art of networking with a
Adjusting Your Treadmill Once in a While Can Improve Your Sales I don’t like going to the gym, I really don’t. Lifting weights is OK, but going on the treadmill is almost punishment for
Instant Sales Karma – Get it by being honest! Telling the truth! It sounds like the simplest thing in the world, but being honest with salespeople seems like a real challenge these days. Business owners
Sales reps have it tough today – not only are their clients and prospects harder to sell, but even their companies have pulled back a lot of the incentives they used to reward
This Button is so “Easy” I was in Staples the other day and saw their promotion using a little red button that says, “Easy” on it. You know the one? They have commercials on
Of Managers and Leaders is required reading for those who use the terms ‘leaders’ and ‘managers’ synonymously. In reality, leadership and management are at different ends of the spectrum. While leadership behavior is synonymous
How effective are voice mails? Many sales people struggle with the decision as to whether they should leave a voice mail message or not. In a consultative sales environment, once you have identified your
Motivating good sales teams to be great! Pep talks aren’t enough Successful companies and smart sales managers see an economic downturn or slow economy as an opportunity. A slow economy can result in decreased
The Ultimate Sales Strategy During a recent new client strategy meeting and a session where I had a chance to interview their entire sales team I came away with a break through idea regarding
The Right Way and the Wrong Way to Open Your Call Because you only have a few precious seconds to make a connection and establish interest, you’d better have a good opening prepared in
