Are Your High Maintenance Customers Worth Keeping?
You’ve done everything you know to do to remedy the situation, but there’s just no pleasing some customers. They waste your time, energy, and resources. Do you dare fire them? Back in the day,
Welcome to the Sales Gravy blog, where salespeople and sales leaders get better every week. We publish new sales training articles and podcast episodes three times a week, covering prospecting, cold calling, objections, negotiation, and leadership, written by Jeb Blount and the Sales Gravy trainer team.
You’ve done everything you know to do to remedy the situation, but there’s just no pleasing some customers. They waste your time, energy, and resources. Do you dare fire them? Back in the day,

Afterall is said and done, success comes down to “How badly do you want it?” The eternal question is “Why are some driven and others not?” If you’re not hungry, obsessed to succeed, you

Partner Managers are under-utilized, under-trained, and under-performing when it comes to hitting the organization’s goals and objectives. Companies that sell through indirect channels rely heavily on the Partner Manager to maintain relationships with channel
Jeb Blount (Sales Gravy) & Steve Benson (Badger Maps) discuss How Ultra-High Performers Use Time Management for success. Tips include the best use of Golden Hours, prioritizing sales tasks, organizing your calendar and more!
Jeb Blount and Karen Briscoe discuss the Secrets of Fanatical Prospecting and the Key to Success on the 5 Minute Success Podcast.

Simplicity equates to clarity.Simple will always beat out complicated. Have you ever researched a new purchase only to find that there are too many options? What did you do? Sometimes people delay the purchase

This year, the company I had been using for the last several years was unresponsive when I tried to schedule service. Coincidentally, I received an email from one of their competitors offering the same

Q4 is already over. What you need to be doing next are these two sales activities.

Why do sales professionals who become aware of their sales approach not working continue to plunge ahead? An unfounded “expectation of success” appears to play a significant role in such cases. Recently, I finished

The jobless rate is at an all-time low and sales is one of the hardest positions to hire for. In a growth economy, the best way to ramp up revenue is to hire more

Virtually everyone today is embracing technology, from smart homes and cars to the IoT. So, is this technology replacing salespeople? Our world is changing every day – faster than many of us can handle.

In sales, you are entitled to nothing. The key to sales success? Show up, show out, hustle, and earn the fat commission check you think you deserve!