
4 Tips for Becoming a Better Negotiator
Negotiations can be a dreaded and often high-stakes match with no clear winner. Use these four tips to guide your next negotiation and shift your mindset for a more positive collaboration. Negotiations are a

Negotiations can be a dreaded and often high-stakes match with no clear winner. Use these four tips to guide your next negotiation and shift your mindset for a more positive collaboration. Negotiations are a

Your self-talk can directly impact how you come across to your prospects on sales calls. You are about to speak to a potential client, go to a networking meeting or give a presentation. What

Customer service and marketing behaviors should always inspire trust and confidence, not fear and trepidation. Poor customer service sometimes starts with the phone. Referrals are probably the best sales leads because the prospects or

When business cards are left to accumulate on a desk or in a drawer, these are missed opportunities to attract attention and to begin to build relationships. Look at your desk right now. Is

Sales managers are charged with leading the sales team. Salespeople watch the leader, like kids watch parents, to see if words and actions are congruent. I recently read Stephen M.R. Covey’s book, The Speed

Small business owners who devote time to rethink how they are providing solutions (products or services) to better meet the wants and the needs of their customers will usually stay ahead of the flow.

Last week I overheard three businessmen in a New York restaurant try to out-perform each other with stories of their latest victories. No one was listening, no one really cared about their dining companions

The way you pose the question is hampering you and preventing any likelihood of finding the right answer. It’s time to reframe your thinking. Selling isn’t easy. Every seller has that one problem or

Choice in goal setting is about truly owning the goal as our own. SMART goals have been with SMB sales professionals and owners for over 50 years. Yet, how many executive leaders and salespeople
