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Jeb Blount shares his 3 non-negotiables for modern sales success on the Sales Gravy Podcast Ask Jeb segment. This image provides a framework for sales professionals to maintain high-performance standards and execution discipline in a competitive market.

Jeb Blount’s 3 Non-Negotiables for Modern Sales Success (Ask Jeb)

Here’s a question that’ll change how you think about this profession forever: What’s the one moment that reveals you’re built for sales success? For most people, that moment never comes. They stumble into sales,

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Jeb Blount on the Money Monday Sales Gravy Podcast discussing how to master new sales skills through the lens of skateboarder discipline. This image highlights the importance of sales persistence and why reps give up on sales techniques too soon before they see results.

What Skateboarders Can Teach Salespeople About Mastering New Skills (Money Monday)

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I’m not sure if you noticed this, but there is a massive gap between what salespeople and leaders know and what they actually do. I’ve written 18 books and trained hundreds of thousands of

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Sales Gravy Podcast episode with Jeb Blount, Jr. and Harriet Mellor discussing how to coach uncoachable sales reps and manage top performers with large egos. This featured image highlights sales leadership strategies for improving team performance and behavioral change.

Coaching Sales Reps Who Think They Know Everything

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“That chip on my shoulder made me less empathetic, more rushed, too eager to solve things too fast, and less thoughtful. That chip built me, but then it started to tear me down.” I

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How to Save Neglected Accounts Before They Disappear (Ask Jeb)

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Here’s a question that’ll make your head spin: You just inherited 50 neglected accounts, and your customers feel taken for granted. How do you reposition yourself as a high-value partner instead of just another

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Where Confidence Comes From and Why it Matters in Sales (Money Monday)

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Have you ever gone into a closing meeting, a sales presentation, or even a prospecting call with total confidence? That mindset and feeling that everything’s going to go your way, that nothing can go

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You are on slide 34 when the CFO’s phone buzzes. She glances down. The VP to her left is nodding, but you can tell he checked out ten minutes ago. You know this pitch cold. You have rehearsed it. You built the deck. You covered every feature, every capability, every objection. And still, you are dying up there. You spent weeks on this presentation. None of it matters because everyone in that room has already sat through the same pitch from three other vendors this month. “Pitching sucks,” says Danny Fontaine, author of Pitch, on an episode of the Sales Gravy Podcast. “It sucks for the people doing it because we get so stressed out, and we spend weeks doing mountains of work. Meanwhile, there is a whole audience who has just as bad of a time as us because they have to sit through an hour of 100 PowerPoint slides and they’re bored.” He is right. The audience suffers just as much. They sit through identical presentations, back to back, trying to remember which vendor said what. Both sides leave exhausted. No one wins. There is a better way. Effective sales pitch techniques don’t rely on slides. They create engagement, tell stories, and turn monologues into conversations that actually move deals forward. Why Traditional Pitches Fail The standard pitch follows the same predictable pattern. Company overview. Capabilities. Case studies. Pricing. Questions at the end. Every competitor uses the same structure. That means you are asking your prospect to choose between nearly identical presentations. When everything looks the same, decision makers default to price or familiarity. Your carefully crafted message gets lost in the noise. You are treating the pitch like a presentation when it should be a conversation. You are trying to inform when you should be persuading. Experience Beats Information In 1979, a small advertising agency called Allen Brady and Marsh (ABM) competed against industry giant Saatchi & Saatchi for the British Rail account. ABM’s founder, Peter Marsh, knew he couldn’t win by playing it safe. When the British Rail executives arrived for the pitch, no one answered the door. They rang the buzzer three times before it finally opened, with no one behind it. The receptionist ignored them while filing her nails. The waiting area was filthy. After a while of being dismissed, the chairman stood up to leave. That is when Marsh burst through the doors and said, “Gentlemen, you have just experienced what your customers go through every single day. Shall we see what we can do to put it right?” ABM won the account. And it worked because the executives didn’t just understand the problem. They felt it. Most sales pitches fail because they ask buyers to care before they are emotionally engaged. Information alone doesn’t create urgency—experience does. Start With Them, Not You Pitches always start the same: ‘Thanks for your time. Here’s our agenda. Let me tell you about our company.’ Your prospect stops listening after the first sentence. If you want engagement, start with a question. Ask what matters to them. Ask what would make the time valuable. Ask what problem they are trying to solve. Before you show a single slide, say something like, “Before we start, what would make this conversation worth your time today?” Or, “What is the biggest challenge you are facing with this right now?” Those questions do three things immediately. They show respect. They give you intelligence. And they turn the pitch into a conversation from the first minute. This works even better over Zoom, where attention is fragile and distractions are everywhere. When you ask early questions, you pull people in instead of competing with their inbox. Stories Create Memory The most powerful stories aren’t pulled from case studies. They come from real life. Every meaningful achievement involves obstacles. Those obstacles contain lessons. Those lessons connect directly to the challenges your prospects are facing. A story without relevance is just noise. A story with a clear lesson becomes a lever. A consultant once shared a story about buying a secondhand Lego set. She started building it, only to discover key pieces were missing. After hours of searching for replacements, she had to start over. When pitching a complex implementation, she said, “That taught me something. At the beginning of any project, we have to make sure all the pieces are in the bag.” That story worked because it made preparation tangible. It made risk visible. It connected emotionally and logically. If the story does not clearly support the point you are making, don’t tell it. Ask Before You Lose Them Most salespeople cling to their script even when they can see the room drifting away. They are afraid of losing control, so they keep talking. That is how you lose the deal. Don’t wait until the Q&A to ask questions. Sprinkle them throughout your pitch to keep your audience engaged and the conversation alive. Ask if you’re hitting the mark, what they want to explore deeper, and what matters most to them. When you ask questions, you aren’t giving up control. You are gaining it. The person asking the questions is always in control of the conversation. Emotion First, Logic Second Buyers like to believe they are rational. They are not. Emotion drives decisions. Logic justifies them. If you want someone to care, you have to make them feel something. Frustration. Relief. Possibility. Urgency. That is why the British Rail experience worked. Marsh didn’t argue that customer service was bad. He made them experience it. The feeling came first. The logic followed. Once a buyer is emotionally engaged, they start looking for reasons to say yes. They look for data to support the decision they already want to make. This is why information-first pitches fall flat. You are asking people to care before you have given them a reason to. Create the emotional connection first. Then give them the facts. When the Room Goes Cold Even the best sales pitch techniques don’t work every time. Sometimes the wrong people show up, there is a fire you didn’t know about, or your message just doesn’t land. When that happens, don’t push harder. Pivot. Call it out. Ask what would be more valuable. Acknowledge the moment instead of pretending it is not happening. That level of honesty builds trust. It shows you are there to solve a problem, not deliver a performance. Why This Matters Your prospect didn’t show up to be entertained or to be bored. When you give them an experience they didn’t expect, you separate yourself from every competitor running the same tired deck. You become memorable. You become relevant. You become human. The pitch that feels risky is usually the one that wins. The personal story. The direct question. The willingness to have a real conversation. Because the alternative is being forgotten the moment you leave the room, no matter how many slides you showed. Want to take your pitch from forgettable to unforgettable? Download the FREE A.C.E.D. Buyer Style Playbook, which shows you exactly how to read your buyers, adapt your approach, and turn every conversation into a deal-closing opportunity.

Turn Boring Sales Pitches Into Conversations That Close

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You are on slide 34 when the CFO’s phone buzzes. She glances down. The VP to her left is nodding, but you can tell he checked out ten minutes ago. You know this pitch

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Here's a question I get asked all the time: What's the single biggest misconception holding salespeople back? That question came from a room full of college students at BYU-Idaho, ages 19 to 24, all exploring sales careers. And my answer is the same whether you're just starting out or you've been in the game for decades. The biggest lie about selling is this: Good salespeople have the gift of gab. You know the stereotype. The smooth talker. The fast-talking closer. The person who can talk their way into or out of anything. We've all seen it in movies, TV shows, and plays like Death of a Salesman. It's been around for a century, and it's completely wrong. The Truth Top Performers Know Here's what the best salespeople actually do: They listen. The greatest salespeople aren't the best talkers. They're the best listeners. They're individuals who know how to ask the right questions and know how to ask questions in a way that create these aha moments for prospects and customers. They understand something fundamental that average performers miss: Closing happens in the discovery process, not at some magical point where you lay the hammer down and ask for a sale. Think about that for a second. The deal isn't won when you deliver your polished presentation. It's not won when you overcome the final objection. It's won in those early conversations when you're asking questions, uncovering pain, and building relationships. Why the Stereotype Persists The negative stereotype of salespeople has been pervasive in society for generations. Part of it's because no one really likes to be sold. And there are salespeople who are bad. They talk at people instead of actually taking the time to listen. But here's the reality: Lots of professions have negative stereotypes. Lawyers. Politicians. Salespeople aren't the worst of them. And here's the good side of that negative stereotype: Nobody wants to be in sales. So if you're in sales, you're making a whole lot more money than anybody else. That's a good thing. The people who look at the profession of selling and say "I could never do that" or "I could never interrupt people or take that type of rejection" are the same people who will never experience the income, freedom, and impact that comes with being great at sales. The Power of Questions When you shift your mindset from talking to listening, everything changes. Instead of thinking about what you're going to say next, you're focused on what your prospect is telling you. You're asking questions like: What's driving this decision right now? What happens if you don't solve this problem? Who else is involved in this decision? What does success look like for you? These aren't manipulative tricks. They're genuine attempts to understand your prospect's world, their challenges, and their goals. And when you do that well, you create trust. You build relationships. You position yourself as a partner, not a vendor. The discovery questions you ask matter more than any pitch you could ever deliver. Handling objections starts with asking the right questions early in the process. Who's Really in Control Here's the truth: The person in control of the conversation is rarely the talker. In fact, it's almost always the listener. If you want to move deals, stop performing and start discovering. Build your calls around three things: smart opening questions, deep follow-ups, and crisp advances to the next step. You'll gain insights, not just air time. And insights are what close deals. Success in sales isn't about being the loudest voice in the room. It's about being the most curious, the most engaged, and the most intentional about moving the sale forward. What You Need to Unlearn Right Now If you've been operating under the assumption that you need to be a great talker to succeed in sales, unlearn that immediately. Replace it with this truth: You need to be a great asker and an even better listener. Your job isn't to convince people. Your job is to help people convince themselves by asking questions that lead them to their own conclusions. When prospects discover the solution themselves through your questioning, they own it. They believe it. And they buy. That's the relationship you build through asking questions. That matters the most. The Bottom Line Stop trying to out-talk your prospects. Stop preparing 47-slide presentations. Stop thinking that your job is to educate and inform. Your job is to discover. To listen. To understand. To ask the questions that help your prospects see clearly what they need to do next. The best salespeople aren't the smooth talkers. They're the smart listeners who know that the power of the sale is in the questions they ask, not the words they say. If you master this one fundamental truth, you'll close more deals than all the gift-of-gab salespeople combined. And you'll build a career based on relationships, trust, and value instead of pressure, manipulation, and empty talk. That's how you win in sales. That's how you build lasting customer relationships. And that's how you separate yourself from everyone else who's still chasing the lie. Ready to Master the Art of Prospecting? Join us at Sales Gravy Live: Fanatical Prospecting Bootcamp in Atlanta, GA on March 10-11th. Two days of intensive training where you'll learn the proven systems and techniques that top performers use to fill their pipelines and crush their quotas. Stop guessing. Start prospecting like a pro. Register now at salesgravy.com/live.

Why Great Salespeople Are Great Listeners (Ask Jeb)

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Here’s a question I get asked all the time: What’s the single biggest misconception holding salespeople back? That question came from a room full of college students at BYU-Idaho, ages 19 to 24, all

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You declined another prospecting block today, didn't you? That internal meeting popped up. Someone needed "just five minutes." Your CRM screamed for attention. Before you knew it, another day passed without a single cold call, without one new connection request, without moving the needle on your pipeline. But hey, at least your calendar looked impressively full. Here's what nobody wants to admit: your jam-packed calendar isn't proof that you're too busy to prospect. It's proof you've made prospecting optional. And optional activities don't close deals or pay commissions. The Meeting Excuse Is Killing Your Pipeline Sales professionals love to point at their calendars as evidence of why they can't prospect. Look at all these internal meetings. See how packed my schedule is. How could I possibly find time for outbound activity? The real question is: when did you last decline an internal meeting to protect your prospecting time? Most salespeople never have. They treat every meeting invitation as a welcome escape from the discomfort of cold outreach. It's the perfect alibi when your manager asks about pipeline activity. But your calendar tells the truth about your priorities. If time blocking for prospecting isn't on it, prospecting isn't actually a priority. And if prospecting isn't a priority, why exactly are you in sales? You Don't Need Hours—You Need 15 Minutes The biggest lie salespeople tell themselves is that prospecting requires massive blocks of uninterrupted time. Two hours minimum. Otherwise, why bother starting? This is the same mental trap that keeps people from reading, exercising, or learning new skills. They convince themselves that 15 minutes isn't enough to matter, so they do nothing instead. Consider this: reading for 15 minutes daily gets you through 20-25 books per year. Walking for 15 minutes adds nearly a mile to your day. Fifteen minutes of focused prospecting can generate six to ten cold calls, dozens of personalized connection requests, or several high-impact video messages to ghosting prospects. The power isn't in the duration, but in consistent, focused execution of time blocking for sales activities. The 15-Minute Power Block Rules These 3 rules are requirements if you want your time blocking strategy to actually work. Rule 1: Single-task only. Your 15-minute prospecting block is for prospecting. Not prospecting while monitoring email. Not prospecting between Slack messages. Just prospecting. If you spend three minutes calling and twelve minutes scrolling Instagram, you didn't prospect for 15 minutes. Rule 2: Everything else can wait. Yes, that includes your boss. You will not lose a customer or your job because you ignored email for 15 minutes. Responding at the end of your block is still professional. Think about it—if you were sitting face-to-face with your top client, would you stop mid-conversation to check email? Treat your power blocks with the same respect. Rule 3: Protect the block like your commission depends on it. Because it does. Top performers don't ask permission to prospect. They schedule it, block it, and defend it against every interruption. The coworker who needs "just a minute" can wait sixteen minutes. What Actually Happens in 15 Minutes Specificity kills procrastination. You're more likely to execute when you know exactly what you're doing during your time blocking windows. Eight to fifteen cold calls fit comfortably in 15 minutes. That's enough to connect with two or three decision-makers if you're efficient. Send ten to fifteen LinkedIn connection requests to stakeholders outside your network. Write and mail three handwritten notes to accounts you closed this month. Record personalized video messages for three prospects who've gone dark. None of these activities requires elaborate preparation or perfect conditions. They require you to show up for 15 minutes and do the work. That's it. Schedule Your Priorities or Someone Else Will Stephen Covey said the key isn't prioritizing your schedule, but scheduling your priorities. Most salespeople do the opposite—they let their calendars fill with whatever lands there first, then wonder why revenue-generating work never happens. Your calendar should reflect your income goals. If hitting quota requires consistent prospecting, your calendar should show consistent prospecting blocks. If building relationships with key accounts matters, those touchpoints should be scheduled. When you schedule your sales priorities first, everything else fits around them. When you don't, everything else crowds them out entirely. Look at your calendar right now. How many prospecting blocks do you see this week? If the answer is zero, you've just identified why your pipeline feels thin. How to Apply Time Blocking Starting Now Open your calendar and block three 15-minute windows for prospecting tomorrow. Morning, midday, and late afternoon. Label them "Prospecting Power Block" and set them as busy. Before each block, decide on one specific activity: cold calls, LinkedIn outreach, video messages, or handwritten notes. Don't try to do multiple things. Pick one and execute for the full 15 minutes. Close your email, silence your phone. For 15 minutes, nothing else exists except the activity you committed to. When the timer ends, return to everything else. Track your blocks for one week. Count how many you actually protected versus how many got sacrificed to "urgent" requests. This data will reveal whether you're serious about prospecting or just pretending to be. Make Time or Make Excuses—You Can't Do Both Top performers don't wait for the perfect time to prospect. They don't need two-hour windows or complete silence or ideal conditions. They make the time, even when it's just 15 minutes. Especially when it's just 15 minutes. That 15-minute window you're dismissing as too small? It could be the first conversation with your biggest account next quarter. It could be the connection that leads to your highest commission check. It could be the breakthrough that turns a struggling month into a record-breaker. But only if you actually protect it. Only if you treat time blocking for prospecting as non-negotiable. Only if you stop letting your calendar lie to you about why you're not doing the work. Your pipeline doesn't care how busy you looked today. It cares about the calls you made, the emails you sent, and the relationships you built. Fifteen focused minutes at a time. Stop letting busy work crowd out revenue-generating activities. Download our free Time Audit Log to identify exactly where your selling time is going and reclaim hours each week for actual prospecting. Track your activities for just three days and discover what's really eating your calendar.

Your Calendar Is Lying About Why You’re Not Prospecting (Money Monday)

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You declined another prospecting block today, didn’t you? That internal meeting popped up. Someone needed “just five minutes.” Your CRM screamed for attention. Before you knew it, another day passed without a single cold

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Are your fitness goals realistic for the life of a busy sales professional? "I find that a lot of sales leaders I work with are operating at about 110% capacity. So when we're talking about tackling health and fitness, we have to really understand what is going to be the few habits that are really easy to do and have the biggest bang for buck." That's Josh Hulsebosch, a fitness coach who specializes in working with sales professionals, speaking on the Sales Gravy podcast. His observation cuts straight to the real reason most January fitness resolutions fail: they're trying to add more to an already overflowing plate. The typical sales professional is already drowning in competing priorities while operating at maximum capacity. When New Year’s hits, the instinct is to overhaul everything at once. New diet. New workout plan. New morning routine. That approach might work for people with open calendars and low pressure. For salespeople pushing through Q1 kickoffs, territory planning, and quota pressure, it is a fast track to burnout. The All-or-Nothing Trap Meet Steve. He's an individual contributor who decided January 1st would mark his transformation. No more coffee. Five-mile runs every morning. Intermittent fasting. Four hours of cold calling daily because he just finished reading Fanatical Prospecting. Ten days in, Steve slept through his alarm, missed his workout, and ordered a triple-shot latte on the way to work. That emotional crash bled into his work. His prospecting activity dropped. His confidence dipped. His motivation evaporated under the weight of his own perfectionism. Steve's mistake wasn't lack of commitment. He turned ambitious goals into self-sabotage by refusing to acknowledge a simple truth: sustainable change requires starting where you are, not where you wish you were. Most sales professionals approach fitness goals like they approach pipeline building—more activity equals better results. But health doesn't work like prospecting. You can't brute force your way into better sleep or lower stress. The body requires a different strategy. The 110% Capacity Problem Sales is a cognitively demanding profession. You're the quarterback of the business. Every day requires strategic thinking, relationship management, objection handling, and staying mentally sharp through rejection. When you're already operating at 110% capacity, adding extreme fitness commitments creates another obligation you can't meet, another source of stress, another thing to feel guilty about when you inevitably miss a workout or eat fast food between calls. The sales professionals who successfully improve their health identify which habits will support their performance, then build them into their existing routine. They do not chase trends. They focus on fundamentals. The Four Pillars of Health for Sales Professionals Fitness and health goals for sales professionals need to be realistic for people working at maximum capacity. You can't afford to waste energy on complicated protocols or fitness fads. You need the fundamentals: exercise, nutrition, sleep, and stress management. When these four pillars are strong, everything else becomes easier. Pillar One: Exercise The fitness industry wants you to believe you need intense workouts, complicated programs, and hours at the gym. For sales professionals, the single most effective exercise habit is walking 8,000 steps daily. This number is achievable for most people regardless of fitness level. It builds momentum without requiring a complete schedule overhaul. When you consistently hit 8,000 steps, you prove to yourself that you can follow through on a commitment without sacrificing your work performance. Movement improves cognitive function, reduces stress hormones, and helps with sleep quality—all critical for sales performance. Make it automatic. Take calls while walking. Park farther away from the office. Walk to get coffee instead of ordering delivery. Use a standing desk and pace during internal meetings. Build movement into what you are already doing rather than treating it as another task. Once 8,000 steps become effortless, you can layer in strength training or other activities. But walking is the foundation. It's the one exercise habit that compounds without breaking you. Pillar Two: Nutrition Sales professionals tend to fall into two nutrition traps. The first is eating like garbage because they're too busy to care. The second is attempting some extreme diet overhaul that lasts nine days before they're back to their old patterns. The solution isn't meal plans or macro tracking or cutting entire food groups. It's having a system that works when you're slammed. Start here: don't skip meals. When you're running between meetings and surviving on coffee, your blood sugar crashes. That kills your cognitive performance and drives you toward quick fixes that leave you feeling worse an hour later. Keep protein-rich foods accessible. Greek yogurt, hard-boiled eggs, protein bars that aren't candy in disguise, rotisserie chicken, nuts. These don't require cooking or planning. They stabilize your energy and keep you sharp during long stretches between meals. Meal prep doesn't need to be complicated. Pick one day, cook a large batch of something simple—grilled chicken, ground turkey, rice, roasted vegetables—and portion it out. Now you have real food available when your schedule gets chaotic. Hydration matters more than most people realize. Dehydration mimics fatigue. Keep water at your desk. Drink it between calls. If you're consuming coffee all day, match it with water. You'll notice the difference in your afternoon energy levels. Pillar Three: Sleep Sleep deprivation destroys sales performance. You get paid to think. When you run on five or six hours of sleep, decision-making suffers. Decision-making suffers. Emotional regulation weakens. Your ability to read prospects and handle objections declines. You can't always control how many hours you sleep, especially during high-pressure periods. But you can improve sleep quality. Start with a simple nighttime routine that signals to your body it's time to wind down. Turn off screens thirty minutes before bed. Keep your bedroom cool. If your mind races when you lie down, acknowledge the thoughts without engaging with them. Notice they're there, then redirect your focus to your breathing. If you wake up in the middle of the night with work thoughts, write them down or set a reminder for the next day. This closes the mental loop and allows your brain to let go. Pillar Four: Stress Management Sales is a pressure environment. Constant decision-making. Emotional labor. Rejection. Urgency. You move from call to meeting to fire drill to another call with almost no downtime. Over time, your nervous system stays stuck in high alert. That chronic stress does not just affect your mood. It impacts your sleep, your focus, your patience with prospects, and your ability to think clearly in complex conversations. If you do not manage it, it will manage you. Controlled breathing is one of the fastest ways to regulate your nervous system. Inhale for four seconds. Hold for four. Exhale for four. Hold for four. This is box breathing. You can do it between calls. Before a tough conversation. While waiting for a prospect to answer. It does not draw attention. It just brings your system back into balance. When stress is regulated, sleep improves. When sleep improves, thinking becomes clearer. Clearer thinking leads to better sales performance. It is a small habit. The impact compounds. Building Fitness Goals That Actually Stick If you're surviving on five hours of sleep, start there. If you're skipping meals and running on caffeine, fix your nutrition first. If you haven't moved your body in weeks, commit to 8,000 steps. Don't try to overhaul all four pillars simultaneously. That's the all-or-nothing trap that killed Steve's momentum in ten days. When you take care of your physical and mental health, you show up sharper for your prospects, your team, and your numbers. Your body is the vehicle for your career. You can't hit quota consistently if you're running on empty. Start with one pillar. Build one habit. Give it time to take root before you add the next one. That's how you win in Q1 and beyond. If you are serious about building fitness habits that actually fit the realities of sales, go deeper with Josh Hulsebosch’s performance-focused courses on Sales Gravy University. His programs are built specifically for sales professionals who are operating at full capacity and still want to win on health, energy, and longevity.

Why Sales Professionals Fail at New Year’s Fitness Goals (And How to Actually Succeed)

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Are your fitness goals realistic for the life of a busy sales professional? “I find that a lot of sales leaders I work with are operating at about 110% capacity. So when we’re talking

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