Once you lie to your customer, it is reasonable for them to assume that you are willing to lie whenever it serves your interests. If there is one thing I can count on each evening around dinner time, it’s a…
Top sales professionals take the time to communicate customer expectations and follow-through with the client to ensure success. When you follow-up with the customer to ensure satisfaction, you get repeat and referral business. It’s that simple. Each element of a business…
I promise that it is almost NEVER about price. But, if it is, here is what probably went wrong. You jumped to what you were selling instead of focusing on the issue they needed to solve. You failed to engage…
