Don’t Ignore the Voice of the Customer
“If the Good Lord wanted us to talk more than to listen, he would have given us two mouths instead of two ears.” – Mark Twain How many times do salespeople talk themselves out
“If the Good Lord wanted us to talk more than to listen, he would have given us two mouths instead of two ears.” – Mark Twain How many times do salespeople talk themselves out
Early in my career, my sales manager called me into his office. On his desk was a spreadsheet that told the story of a curious pattern in my deal-making. He pointed out that I
If your pipeline is not coinciding with revenue, you’re likely to be questioned about it at some point which is all the more reason to keep it true and tight. Sales pipeline. If you
Warning: If you can hear a pin drop during your presentation, your audience may be asleep. Which one of the following is an example of a good listening skill? (A) Address your customer’s objection’s
Put in place an appreciation plan and system that touches your clients at least 4 times a year, if not more. It can be as simple as sending cards – physical cards in the
There is no reason—other than laziness—to ever place a “cold” call. Cold calling. Just hearing the words causes chest-tightening, loss-of-breath anxiety for many. And it’s dumb. I suggest you never place another one. In
Part of the reason so many small business owners are crazy busy is because they are not 100 percent forward-thinking leaders. “We don’t have a budget as much as we need to take this
The real power of testimonials comes from the fact that they’re not polished…they’re authentic and from the heart. When we receive positive testimonials from clients, it might seem difficult to ever find fault with
How frequently in business do we continue to ride dead horses? From ineffective marketing to misaligned operational systems to poor management, all continue to exist even though they are, simply speaking, dead horses. Years
