
Simple Tips and Tricks to Help You Connect
Pretend that every single person you meet has a sign around his or her neck that reads, “Make me feel important.” This was the life philosophy of Mary Kay Ash, the well-known cosmetics mogul.
Welcome to the Sales Gravy blog, where salespeople and sales leaders get better every week. We publish new sales training articles and podcast episodes three times a week, covering prospecting, cold calling, objections, negotiation, and leadership, written by Jeb Blount and the Sales Gravy trainer team.

Pretend that every single person you meet has a sign around his or her neck that reads, “Make me feel important.” This was the life philosophy of Mary Kay Ash, the well-known cosmetics mogul.

Whether in a face-to-face meeting or over the phone, the salesperson must take the time to engage the customer early on. The key with the early questions is to not blatantly ask, “What other

Millions are spent on advertising and marketing yet some companies don’t realize that most sales transactions of any size result from human contact. While the first company avoided the cost of answering their phones,

You can’t help seeing them on television. I’m talking about those fast-talking hucksters selling cheesy products that nobody needs but millions buy.Who can forget the Inside the Eggshell Scrambler? How about the Snuggie? The

Think about the tremendous advantage you would have as a baseball manager if you knew the opposing team’s signals and were able to anticipate their game plan. Obviously, your team would have a competitive

Recently a client called me and said, “Kim, my customers aren’t taking me seriously on the phone or in person.” My eyebrows went up. Then she said, “I’ve reviewed everything…my sales materials, my

For those of you who have either met me or watched me present a speech – you know I’m a little crazy and I absolutely shoot from the hip. Hey – I can admit

Nothing will disqualify you faster than a history of job hopping, or a history of staying at jobs for less than a year. Obviously, the reason this is a red flag for companies is

Being a new business owner is a lot like skydiving in the sense that you are taking calculated risks daily that run you through a flurry of emotions before landing on the ground

When you make that initial phone call or in-person door knock, you don’t know what you don’t know. Who says the greeter is not the CEO, or at least the husband, wife or brother
Successful sales people know the importance of persistence but the key is to change your approach or strategy with each prospect every time you contact them. You also need to consider the frequency of

Listening is the number one skill of Top 20% producers. Their listening goes far beyond just listening though, because top producers actually hear what is behind what their prospects are saying, and they know how