Author: Colleen Francis

sales success opportunities

Your Fear Could Be Leading To Missed Sales Opportunities

Often, when a sales rep knows the right way to ask for the sale, they’ll be more inclined to do so! This common error costs more sales than most sales leaders are willing to admit. Here’s the thing, you could…

business referrals

Request Referrals the Right Way

The service you provide is professional, but when a customer recommends that service to someone they know, it then becomes a very personal act. It demonstrates a high level of trust that someone has in you...and that's not to be…

customers clients business

It Pays to Create a Buying Vision

Your buying vision needs to be closely linked to the specific customers you are looking to do business with. Create a vision in their minds about why they should buy from you. It sounds like a cliché today, but there…

time management motivation

8 Tips For Time Management And Sales Call Motivation

If you are waiting to get motivated before you make calls remember this: Motivation comes from action, not the other way around. I often receive time management questions from sales reps. This week I thought I would provide you some…

prospecting voicemail

Voicemail: Friend or Foe?

You must be proactive and have a plan set in place when you reach a prospect’s voicemail. Voicemail – your best friend and your most frustrating adversary. On one hand, it allows you to ignore phone calls that you don’t…

sales performance productivity

How to Be a Top Sales Performer

Focus on the customer first and the sale second. In doing so, you will close more sales as you build stronger relationships through likability and trust. Remember sellers, your focus should be on your client, not just yourself! In North…

sales coaching mindset

How to Eliminate Negativity and Keep Your Sales Team Motivated

It’s essential to keep your team positive despite conditions—whether they’re internal or external—because if the team is feeling down and negative, it will pass through to customers as well. Negativity can be a real killer on any sales team. I’ve…

sales motivation networking

3 Profitable Ideas That Demonstrate Sales Expertise

It’s often difficult to motivate sales reps to focus on developing expertise when they want to develop relationships, but the two can go hand in hand. Trust is Not Enough For many years, developing trust and rapport was considered the…

relationships prospectng

Cut the Clichés in Your Cold Calls to Build Relationships, Not Resistance

You Have Just Seconds to Make a Good Impression on a Cold Call As salespeople, we have between 4 and 30 seconds to make a first impression on our prospects that will compel them to want to engage with us.…

customer loyalty competition

3 Ways to Gain Customer Loyalty and Stop Worrying About Competitors

There are three aspects to a customer relationship that lends itself to strong customer loyalty. Keeping customer loyalty is one of the greatest challenges in sales. This can be especially challenging if your product or service is one that is…

market value sales team

Investing In Your Sales Team For Greater Success

Sales is about relationships. Your sales team can boost your company’s image by blogging, contributing to trade publications, and presenting within your marketplace. Use the Sales Team to Uncover Success Stories Success stories are a factor in closing business and…