The lack of business etiquette skills runs the gamut from polite dining, professional dressing to such simple acts as saying "Thank you" to a customer or an employee. Very few people bother with expressing any sort of appreciation. The Secret…
Unless you are replying to a message marked urgent, there is no need to send an instant response. Your e-mail is a representation of you personally and professionally. E-mail Errors That Can Cost You Business When e-mail first came on…
If you pay attention to the details and make every effort to see that your clients have a pleasant experience, they will assume that you will handle their business the same way. Before long you could have them eating out…
Office etiquette extends from the conference room to the company kitchen. If your meeting manners aren’t impressive, you won’t be either. Meetings are major part of life in the office. Some people love them and others dread them. Despite having…
In the best of times, etiquette can give you the edge over your competition. In difficult times, manners will set you apart. There are any number of companies that can offer the same services and products as you. The critical…
Few people seem to hold back for fear of committing a faux pas. Nevertheless there are rules regarding toasting and if you want to be the polished professional at the office party or the business dinner, here are a few…
I was among fifty unsuspecting passengers who boarded a small commuter plane bound for Cincinnati where many of us had connecting flights. We had one of those infamous "on time" departures. It was a sunny day without a cloud in…
Some people love meetings and others dread them. Despite having the reputation as sleep enhancers, meetings are actually an opportunity for you to network with management, fellow employees, clients and vendors. You may be asked to help with problem solving…
Attending meetings is a lot like going to class. Where you sit in class can affect your grade, and where you sit in a meeting can affect your career. Business meetings are opportunities for learning, networking and advancement. Positioning yourself…
Keep your emotions in check. Road rage is on the rise. While it ought to be avoided simply on the basis of safety, a display of temper behind the wheel could also cost you in terms of the business relationship.…
Get ready by being clear on your message. Know what it is you want to say. Have three to five points to make regardless of what you are asked. Learn by watching politicians. They are masters at diverting questions back…
In today's fast- paced business world where too many people claim that they don't have time to be nice, it's easy to overlook the details that can help you grow your business, increase your profits and build long lasting client…
