Quick Summary A strong sales follow-up call starts before the first call even ends. Lock in a specific date and time, then show up prepared and exactly on time. Open by reminding the prospect of the problem you discussed instead…
The Dreaded "I Am Not Interested" Objection Nothing, absolutely nothing, cuts a conversation with a prospect shorter than a brusque, "I am not interested." Knowing how to respond to this objection can make selling much easier. Not Interested... Or Are…
The Power of the Pause When you pause before you speak, it compels your prospect to listen, open up, respond, and engage. Pausing is one of the best kept secrets to influencing buyer behavior. 7 Places In The Sales Process…
Knee jerk objections occur for two reasons. First, you are an interruption. The prospect wasn’t expecting your call and you’re taking him away from the task at hand. Second, the prospect is worried about being “sold.” He knows you’re probably…
Suppose your client is at extension 3245. You’ve made a few calls at different times and you suspect that call display is killing the opportunity. Try calling extension 3244 or 3246 and see what happens. In larger companies, extensions and…
- Jim Domanski
- http://www.teleconceptsconsulting.com
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Jim Domanski is president of Teleconcepts Consulting and works with B2B companies and individuals who struggle to use the telephone more effectively to sell and market their products.
The author of three books on B2B tele-sales, Jim has worked over 17 years with companies big and small throughout the US, Canada, and parts of Europe and has been featured in such publications as Selling Power, Advertising Age, The Financial Post and Sales and Marketing Magazine.