What Does It Mean To Give Your Customers The Red Carpet Experience? How many people are you losing because you treat even one person poorly? What’s at the heart of good or bad service? You are. Customer Experience Lessons Learned From…
A Sales Leader's Focus: Meetings Or Management? A manager’s job is to train, educate and develop their people, and to make them as successful as possible. To be effective, managers should be buried in people, not in paper or meetings.…
There are ten simple habits, that practiced every day, will help you land a dream job, advance your sales career, and boost your income. You might have seen the meme called, “10 Things That Require Zero Talent.” Here is the…
Are you geared to win? Keep in mind, business is not about just selling products. Business is about developing and helping people who build loyal clientele and contribute to the bottom line. While no one can win all the time,…
Virtually everyone today is embracing technology, from smart homes and cars to the IoT. So, is this technology replacing salespeople? Our world is changing every day - faster than many of us can handle. Generation Z, the first to be…
Salespeople cultivate customers through prospecting and referrals; they convert customers into clients by establishing and maintaining a relationship that allows them to build a sense of trust. Times are tough – but as an old adage reminds us, “when the…
It’s evident that time is a critical factor in completing sales, building and keeping the relationship. Given that, what strategy does your dealership have in place to shorten the time it takes to close a deal? Time is one of…
“I realized years ago that my job is not selling cars. My job is to give customers every possible detail and every reason to make the decision to work with me, my dealership and our products. I can only do…
In sales, most people think their job is to sell a product or service. Wrong. A salesperson’s job is to help your customer buy, to help them find the exact product or service that meets their needs, wants and desires…
First impressions matter. You must look and present yourself professionally, even on casual days. Your image reflects on your company and on the product you’re selling. Greeting a customer with a positive attitude sets the tone for the entire interaction.…
Technology simplifies the process and helps consumers prepare to make a decision before they talk to a salesperson. Most consumers today spend hours researching online, talking to friends, reading, checking pricing and financing options, and more. While this speeds the…
If a salesperson gives out three business cards every business day, at the end of a month the individual would have passed out about 78 cards. He or she would have met and talked to 78 new opportunities, referral sources…
