Being Comfortable at Letting Things go Silent is the Key to Better Communication Skills There's a moment in every sales conversation where it gets awkward. You know what I'm talking about. That moment of silence; a game of "who will…
The Secret to Reading Your Prospect's Buying Signals Like a Book Top salespeople and the most successful managers recognize the importance of nonverbal communication in the selling process and have learned to "listen with their eyes." They understand that one…
Leaders Must Be Authentic Communicators These five tips for authentic communication can help build trust within an organization, especially when it starts with leadership. Whether it's holding open dialogues, or sharing stories and passing on wisdom, straightforward communication must be…
Do You Know When a Prospect is Lying to You? Your ability to know when a prospect is lying to you greatly enhances your effectiveness as a sales professional. Some people can't tell a lie, others can't tell the truth…
How to Make Your Emails Stand Out Want to get your emails returned? Who doesn’t… Many of us would settle for just getting our emails read! Let’s face it: prospects get hundreds of emails per week and there is a…
Most Sales Presentations Miss The Mark Most salespeople fail to deliver great presentations. Use these six techniques to deliver engaging sales presentations and stand out from your competitors. What Makes a Great Sales Presentation, Anyway? At a recent industry conference,…
Ever Played The Game, "Musical Phones"? Spoiler: It's Not Fun You don't like being transferred from person to person over the phone, and your customers don't either. Here are some tips for providing exceptional customer service and avoiding the dreaded…
Business Etiquette Basics Every now and then, it's a good idea to refresh some of the basic rules of business etiquette. Here's a crash course of basic business etiquette that you should know. New To Sales? Here's What You Need…
Engage Your Audience With A Sales Dialogue Here are a couple of tips from the pros for turning those monologues into more of a dialogue in your presentation that keeps your audience engaged and interested. Everything A Sales Monologue Is…
Salespeople Who Use Stories Win More Business The power of a good story is something we as salespeople can’t afford to ignore. Here's how and why you need to consider adding the skill of storytelling to your sales tool kit.…
How Improv Comedians Engage An Audience With Silence Silence is golden on a comedy stage, just like it is on a sales stage. When the players don’t know what to verbally say to thoughtfully engage an audience, saying nothing at…
All Salespeople Use Scripts— Even You Sales professionals who are extremely successful have scripts that they use regularly and that they have honed over the years. Many sales professionals claim that they never use scripts and never would. Many take…