Here's a question that'll make your head spin: You just inherited 50 neglected accounts, and your customers feel taken for granted. How do you reposition yourself as a high-value partner instead of just another transactional vendor who's about to disappoint…
Here’s a truth most car dealerships don’t want to admit: people don’t hate buying cars. They hate buying cars from salespeople who make the customer experience painful. That’s the challenge Brendan Carlington from Mount Pleasant, Michigan, brought to me on…
Join host Jeb Blount Jr. as he welcomes legendary sales expert, Mark Hunter, to The Sales Gravy Podcast! In this episode they dive into actionable Outbound strategies, discuss the latest AI trends, and reveal why authentic relationships are the cornerstone…
How Weichert Financial Services Exceeded Sales Targets With Fanatical Prospecting Sales Training I one hundred percent recommend the Sales Gravy team to any organization needing sales enablement. Even for me, their training was a great reminder to get back to…
The Problem With "Schedule a Demo" Forms By removing barriers and providing valuable demos, sellers can better engage customers and increase their chances of making a sale. It's time to prioritize user experience and adapt to the changing expectations of…
The humble hand written thank you note is a powerful gesture that helps you deepen relationships with and retain customers. This is Jessica Stokes from my family farm in upstate New York. I've been walking around the property for the…
When You Improve Phone Skills, You Improve Your Customer Experience It may not be your department, your issue or your job, but if it is the customer's problem, you need to show concern. You will win customers and influence people…
Ever Played The Game, "Musical Phones"? Spoiler: It's Not Fun You don't like being transferred from person to person over the phone, and your customers don't either. Here are some tips for providing exceptional customer service and avoiding the dreaded…
If You're Not Asking For Referrals, You Should Be! If we, as sellers, don’t recognize that most businesses operate on referrals, what are the odds that the average customer does? How many of you are mistakenly assuming that people know…
Referrals Help You Share Your Story You have a great story to tell about your company, your products or services, as well as the way you work with customers. So you owe it to yourself to make sure everyone gets…
Your Guide To Attracting New Business With Case Studies Case studies are a powerful way to grow your client base. Solid case studies tell a story providing proof that you are a credible company in your market. If You Don't…
5 Simple Tips for Client Gifts Sending thoughtful, professional gifts to clients will help you and your company build and maintain relationships. It's the perfect way to show appreciation for your clients. When you do it right, it will keep…