On this episode of the Sales Gravy Podcast, Jeb Blount, the author of People Love You: The Real Secret to Delivering a Legendary Customer Experience, sits down with Talroo's Vice President of Success and Enablement Barry Klein to discuss why…
The humble hand written thank you note is a powerful gesture that helps you deepen relationships with and retain customers. This is Jessica Stokes from my family farm in upstate New York. I've been walking around the property for the…
I am here at my family's farm in upstate New York and I'm hanging out in one of my favorite places as a child. I am inside the barn. When we were kids the barn was our favorite place to…
Measuring Customer Growth Is Money In Your Pocket Measurements allow you to see what is in the sales pipeline, what opportunities are active, and what resources you need to grow your accounts. By changing the way you work with growing…
How To Follow Up When Your Prospect Is In A Holding Pattern Although the buying decision may be a priority for you today, it can be pushed to the bottom of the list tomorrow when your contact has a more…
The Art of Accepting Feedback As human beings, our fear of rejection stems from our evolution. However, if you do not face your fear of rejection by asking your clients for feedback, you could be leaving money on the table.…
It’s evident that time is a critical factor in completing sales, building and keeping the relationship. Given that, what strategy does your dealership have in place to shorten the time it takes to close a deal? Time is one of…